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Physician Custom Reports for Leading In

Industry: Healthcare

Role: UXUI, Engagement & Product Manager

Team member included a senior product manager. 

Brief: I was tasked with designing a payment portal for a large healthcare organization that would enable hospital patients to better understand and pay for their medical bills. 

My tasks:

  • Develop key stakeholder relationships 

  • Conduct discovery interviews with patients and hospital finance department 

  • Define KPIs

  • UXUI Design

Outcome: Desktop and mobile friendly payment portal where a patient is able to easily view list of all associated medical bills (guarantor included) from the hospital.

User flow

Data diagramming

Components & Landing Page